Online Complaint CITC Telecom Network Service Provider KSA

SHARE:

Guide to submitting the complaint with Communications and Information Technology (CITC) provide to the user a unique way to your telecom service providers without visiting CITC office while only by using the CITC portal online.

Recommended Post: Check How Many Sim Cards on Your Iqama KSA
Add or Track Complaint via CITC against Telecommunication

The consumer can complain with any of the Saudi Telecom like Lebara, Zain, STC, Mobily, Go, Integrated Telecom, Bayanat Al Qula, Virgin, etc. Once the consumer submits his complaint, the Telecom operators have 15 days to solve the problem.

Steps to Add Complaint with Your Telecom Operator:

Step 1# Visit CITC Portal

In the first, the user should visit the CITC portal as per the given link: https://portalservices.citc.gov.sa/E-Services/Complaint/LandingScreen.aspx

Step 2# Add Complaint

The user needs to click on the Add Complaint option then "Submit Complaint." Then the user needs to select his Complaint Type and Telecom Service providers from the available options.

Types of Complaints

  1. Canceling Service not done
  2. Bad Service
  3. Financial Objections
  4. Services added without request
  5. Service Canceled without request
  6. Expos of Conditional Information
  7. Invoice Detail not Sent
  8. Transfer number 
  9. Addition to sema records wrongfully
  10. Electromagnetic complaint
  11. Spam
  12. Service not done
If in case unusable sim register on your name or your balance is deducting by any of the services then you can select the option of Service added without request.

Step 3# Enter Your Detail

Once you choose the options, then you will visit another page to enter your detail information like Iqama or Identity, Service number, Complaint details, and Complaint type, attach the screenshot if you have any.

Step 4# Type Image Code

You need to type the Image code in the given box and then click at the top of the form on the "Click on Send to Service Provider."

Track Complaints

The user can use the "ID Number and Complaint Number" in the track the complaint option.

Escalate Complaint

If the service provider failed to resolve your complaint within 15 days, You could Escalate Complaint" to the CITC. 

COMMENTS

Name

Apps,34,Bahrain,1,Chrome,8,Construction,15,CorelDraw,1,Cydia,2,Devices,37,Du,1,Etisalat,1,Facebook,23,FB Web,16,Friendi,3,G Suite,16,GDrive,5,Gmail,29,Google,36,Hackintosh,6,Health,5,how,1,How To,169,Huawei,2,Iqama,69,Lenovo,5,Linux,12,Messenger,10,Mobily,32,News,25,Qatar,9,Safety,17,Samsung,11,Saudi Arabia,206,SEO,5,STC,32,Tablets,1,Tech,54,UAE,4,Verizon,1,Visa,21,Vodafone,1,Windows,27,WordPress,3,Zain,39,Zong,8,
ltr
item
HowGear: Online Complaint CITC Telecom Network Service Provider KSA
Online Complaint CITC Telecom Network Service Provider KSA
https://2.bp.blogspot.com/-7SZwxFOuQpI/WXdf4D8ErgI/AAAAAAAAk4A/pTy80KpIiS4YvGB_wrTCnxbEHmWvGTPNQCK4BGAYYCw/s640/How%2Bto%2BComplaint%2BOnline%2BUsing%2BCITC%2BWith%2BTelecom%2BService%2BProvider.jpg
https://2.bp.blogspot.com/-7SZwxFOuQpI/WXdf4D8ErgI/AAAAAAAAk4A/pTy80KpIiS4YvGB_wrTCnxbEHmWvGTPNQCK4BGAYYCw/s72-c/How%2Bto%2BComplaint%2BOnline%2BUsing%2BCITC%2BWith%2BTelecom%2BService%2BProvider.jpg
HowGear
http://www.howgear.com/2017/07/online-complaint-citc-telecom-network.html
http://www.howgear.com/
http://www.howgear.com/
http://www.howgear.com/2017/07/online-complaint-citc-telecom-network.html
true
3426953478503446100
UTF-8
Loaded All Posts Not found any posts VIEW ALL Readmore Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS PREMIUM CONTENT IS LOCKED STEP 1: Share. STEP 2: Click the link you shared to unlock Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy